We use real time on site reporting via android and iOS applications to ensure that all of your & your customers’ expectations are exceeded.
Our in house customer service centre manages all of our operations, callouts and more. Don’t settle for less, control is the key.
We use real time on site reporting via android and iOS applications to ensure that all of your & your customers’ expectations are exceeded.
Our internal operation system is designed and written by Nexus and our partners and are not an off the shelf solution.
The Nexus business model thrives on its good relationships, integrity and as the largest totally outsourced mobile security business in the UK.
Nexus has developed and grown its business by listening to our customers and partners to deliver a flexible quality service for the security industry.
We use bespoke Android and iOS applications to provide real time reporting to our customers. Our apps use the latest technology and provide proof of presence for each and every time we visit a site without exception. Using this technology allows our customers to access information immediately and download photographs, videos and site specific information. We use our applications to track and monitor our supply chain and provide real time updates of how close to an alarm response they are.
We utilise our self-developed operating system to provide our customers with all relevant information regarding their sites. Each time we visit a property on your behalf a unique reference number is generated, known as an activity number which allows for easy interrogation for our the future. We hold proof of presence for all sites.
We passionately believe that this is best delivered by Nexus not competing against our partner, but supporting them in the growth of their business and delivering their outsourced services to the customer. Nexus are the only business in the sector that does not compete against its customer.
We service your site through a network of over 200 local businesses that operate the Nexus service levels on our behalf. All are accredited by us to become an approved Network Partner. We firmly believe that the only way to deliver your service is via a locally owned partner.
We are the glue that holds the system together. One contract, one point of contact, one easy, fluid system. We have the ability to provide your security, no matter how many sites you have, and no matter where they are in the country.
We believe in treating all partners and suppliers fairly with respect and integrity. All the links in our partnership chain remain strong through clear honest communication and add significant value to the end user.